Being the proud owners of Casa de Marbilla, we know how important it is to present your property so that your guests can enjoy their holiday feeling comfortable in their surroundings, which can lead to repeat bookings, or recommendations.We always carry out a changeover clean on departure, which ensures that any property problems are identified early. On every changeover, your property would be cleaned throughout to ensure that every trace of the previous guests are removed!
A brief overview of the main housekeeping visits are:
This is a full and comprehensive changeover clean of the property to an exacting specification and standards. Our main cleaning product is biodegradable and is not harmful to humans, plants and other beneficial organisms. Just changeover cleaning is not enough for a quality holiday property, we also present the property, fault find, make all the beds with fresh linen, provide fresh towels and carry out our detailed property arrival
checks. At the time of their changeover visit, we also place sundry items, welcome packs (if required).
If we find any property maintenance issue during the changeover or any other visit, we have a direct line to our property maintenance team who
will either resolve the problem themselves or manage the immediate response of our preferred specialist contractors.
If you have guests on a two week booking, we would strip and remake beds and provide fresh towels mid way through their occupancy.
Although this is not a cleaning visit, we can provide regular Housekeeper visits for guests that require this service during their stay.
Check & Refresh:
If your property has been empty for 7 days or more and guests are coming in, then we carry out a Check & Refresh service This would encompass a visual check of all light bulbs and appliances, carrying out pre guest checks for such things as heating and hot water, dusting to remove any light films of dust and anything else that has been specified.